Frequently Asked Questions

Get Clear Answers Before You Get Started

Have questions about savings, loans, or account setup? Find clear answers below or contact our support team.

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We support Afriland First Bank, Mobile Money (MTN, Orange) and secure online payments through Flutterwave.

Manual deposits are typically reviewed within 5 to 30 minutes after submission, depending on verification.

Once your account is verified, you can apply for a loan directly from your dashboard. All loans are reviewed and approved manually.

Our savings plan allows you to deposit a fixed amount regularly and earn interest over time. Full returns are paid at the end of the plan duration.

Yes. KYC verification is required to access full services, including withdrawals and loan applications. This ensures security and protects all users.

You can open an account by clicking “Open an Account” on the homepage, completing registration, and verifying your details through KYC.

Yes, withdrawals are available after KYC verification. All requests are processed securely within the stated timeframe.

Yes. We use secure verification processes and controlled transaction systems to protect all user funds and activities.

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